3522 Calumet Ave b, Valparaiso, IN 46383, USA
With our martial arts classes at Southlake Martial Arts, it is our goal that students succeed in all areas of their life. Learn more.
We had been with this martial arts studio for over two years, and both of my kids truly loved being part of it. We were very pleased with the experience—up until they suddenly gave us a 3-week notice that the Portage location was closing down. At first, they cut Monday classes due to staff shortages. We adjusted. No problem. The instructors and staff were always amazing—caring, skilled, and supportive. That never changed. We especially want to thank Mr. Carter, who has been absolutely awesome with my kids. He’s been so helpful, encouraging, and positive throughout our time there. We truly appreciate all he’s done for them. What changed, unfortunately, was how we were treated once the closure was announced. I reached out to Jordyn (twice) asking for a refund for the advanced payments we made—this includes belt graduations paid through the end of the year for both of my children. Her response was that their policy doesn’t allow refunds. But they didn’t uphold their end of the agreement by staying open. Had they stayed, we would have gladly continued. It’s frustrating and disappointing to end on this note, especially after years of loyalty and support.
Posted 7 months ago
Jeff and the staff are excellent not only at teaching the skills but are very positive and encouraging in the teaching skills!. That goes a long way instilling confidence and respect! Thanks Jeff
Posted 4 months ago
Do not go here this place does not run their business fairly and lock people in forcefully. The staff are great and they do their job well but the owner Jordyn and their financial team do not care about you just the money. We were fine until recently they did a schedule change that became a conflict with our schedules due to other commitments. We tried to cancel because there are no other way to make it work. After bouncing back and forth with Jordyn and the financial team. All they are saying they can do nothing and the only way we can cancel was if there was a medical necessity or moved which was not clearly stated when we signed up mind you it was in fine print, small, at the very bottom. They will not refund us, they want us to keep paying them even though we can no longer attend. They are dishonest and I am saying this to make others aware of their distrust
Posted 10 months ago
My little sister attends and has absolutely loved her time with the center! She could easily beat me at this point and I'm thankful SMA has taught her discipline and self defense.
Posted 10 months ago
This martial arts facility is amazing! I have been able to meet some wonderful new people & get a good workout. One of my favorite people that I have is Alma, she has been an amazing help!
Posted 10 months ago
