Abbey Leisure Centre

Abbey Rd, Pity Me, Durham DH1 5DQ, UK

Classes
Adults Classes All Levels Kids Classes
Facilities
Mat Space Parking
Culture
Welcoming Environment
Access
Free Trial

Reviews

  • Andy Przybysz
    Andy Przybysz

    We went to Abbey Leisure Centre specifically to use the soft play facilities, but overall, I was rather disappointed. We purchased a package that included a “picnic snack,” though the website didn’t clearly explain what that actually meant. When I went to redeem the snack, I was told we had to wait another half hour because of a fixed rule, which felt unnecessarily rigid. There were also more rules that didn’t really make sense—like the trampoline area having a minimum height requirement of 120 cm, which excluded my daughter, who was just under. She was quite upset. She then moved to the toddler area, which is supposedly for children aged 3 and under, but there was no staff enforcement, and many older children were in there, throwing pillows around and rough playing. It didn’t feel safe or age-appropriate, so that didn’t work out either. I also noticed that although there was no queue when we arrived, a line quickly built up before the next session, and it moved very slowly. If you book an 11 o’clock session, you really need to arrive earlier—otherwise, you risk standing in line for 10–15 minutes, which can eat into your slot. And unlike other places where kids can start playing while parents sort out check-in, here you need a code before anything happens. All in all, I wouldn’t recommend this place and won’t be returning. While some might enjoy the other activities like tag games, I personally didn’t feel it was worth the price.

    Posted 1 year ago
  • Lisa Bisset
    Lisa Bisset

    Took my 2 grandchildren today aged 6 and 9 and I can't recommend here enough. Honestly, the whole process from start to finish was great. The facilities, the organisation and the food were fantastic but what makes this place special is the brilliant staff. I spoke to different members of staff during the session and they were all great. Major shout out to the lady on the reception area at around 11.30am today (so sorry I didn't catch your name) You were professional and friendly in sorting out my booking error and I can't thank you enough. Big thumbs up from us!

    Posted 11 months ago
  • David McHugh
    David McHugh

    Excellent soft play area and trampoline area. Very clean well supervised and very reasonably priced. It also has a very good cafe area which is very clean relaxing and the food is very good at a very reasonable price. This is one of the best I have taken my granddaughter to

    Posted 12 months ago
  • Julie C
    Julie C

    Perfect place to let the kids run off energy and well stocked/priced cafe. Only issue I had was the parking.

    Posted 11 months ago
  • Debbie King
    Debbie King

    Great place with a wide range of workout equipment & classes. Café and extensive play area downstairs. Staff are friendly and encouraging.

    Posted 1 year ago

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