It's sad because my son truly enjoys going to ground control. I'll start with, This is the most expensive place around (within a 20 mile radius of our home) but it was the most convenient for our family when we bought a house in the area. So we settled with ground control. But after our month is over, we will be going back to kenoo. After getting off of work today, I had to go straight to drop my son off at ground control for his class. So I didn't have time to shower before hand. I normally sit inside and watch the screen they provide to watch your children in their class but there was no way with how dirty I was, was I going to sit inside today. So I sat out in the car for the hour. It was raining so 3 minuets before class let out, I came closer to the front door so my son could see me when he came out. Apparently I wasn't the only mom who had that idea in mind. Now we're not right infront of the building, we didn't want to block any cars. So we pulled to the side where the cones are so we weren't blocking any cars that wanted to leave or anything like that. Within seconds, an older woman came out yelling at us for being pulled up there and how they have cones there for a reason. Just overall very rude. Now us two moms were in the wrong even though we were not blocking anyone, not in anyone's way what so ever but this business is entitled to how ever they want their parking lot mapped out. So I just politely said "yes ma'am, I'm so sorry" and I started to slowly pull away. As I was pulling away, I heard the mom in the other car say to the lady from ground control, " yes we are in the wrong but you could of said that a little nicer to us". I agree 100 percent but whatever. But than the lady from ground control just flipped out. Screaming, I can say whatever the f*ck I want, how ever the f*CK I want to say it, this is my f*cking business, get the f*CK out my parking lot. Just dropping F bombs left and right like there wasn't kids all around! Just completely and utterly horrible. I understand we were in the wrong, but that's NOT how you handle business. That's NOT how you treat people that pay max to have their child go here. As a business owner myself, I try not to complain about anything because I know things can get frustrating but that was uncalled for. There were kids standing around that watched her act like that. Kids that might not hear language like that at home! I'm hoping that other mom pulls her kid from this company as well. The teachers are amazing here but I can't put money into someone's pocket that treats their customers like that. I just hate leaving his teachers!
Posted a year ago
